Complaints and Refund Policy

Cancellations and Refunds

To cancel your subscription, please visit My Accounts and go to your subscription and click Cancel.  If you need additional help please email [email protected]


Complaints Policy

  • The Account Holder will encourage and oversee reporting of content that may be illegal or otherwise violates the Standards
  • All such reported complaints will be reviewed and resolved within seven business days.
  • The Account Holder will investigate any claim or report. All decisions will be in line with the Standards.
  • The Account Holder will take whatever course of action is necessary, to be in compliance with the Standards.